Delivery And Returns

Delivery Information

Pro Beauty are delighted to offer you free standard tracked delivery on all orders within the UK over £20.00.

All orders are sent via DPD courier or Royal Mail where tracking information will be provided.

Delivery Timescales

Pro Beauty aim to despatch your order within 2 working days from time of order placed and aim to get your skincare to you as soon as possible!

We operate a Monday – Friday working hours so please take this in to consideration when placing orders over weekends or on Bank Holidays.

Please note – We are not able to provide an exact delivery time; delivery partners delivery daily between 8am – 8pm.

Delivery Surcharges

A postage surcharge of £5.95 will be charges to the following areas:

  • Jersey
  • Guernsey
  • Republic of Ireland

Returns Policy

For orders from Pro Beauty products, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition. Please notify in writing within 14 days of receiving your order to receive a refund.

Your refund will be processed, once it has been delivered to our warehouse and within 10 days of the goods arriving back to us. Refunds can take up to 1 week to appear back into your account.

COVID-19 Delivery Information

Pro Beauty Products are closely monitoring the developments relating to COVID-19 and we are adhering to all regulations and guidelines from WHO and public health authorities.

On the morning of your delivery, you will receive a 1-hour delivery slot to the email provided in your order.

All DHL drivers will deliver parcels to your door via ‘contact-free delivery’ to your doorstep. On arrival your drover will knock or ring the bell and step away at a safe distance. The driver will record your name and take a photo of the parcel at your premises to confirm delivery of your goods.